1. Cheryl Rosselot

    I’m excited to try all of these great workout challenges. My problem is that as soon as I start a routine exercise I loose weight. I know this ideal for most but I am really skinny and have trouble gaining weight already. I end up stopping the exercising in fear of looking unhealthy. Im sure there is a healthy supplement I should be taking. Help!

    1. Christine Sanelli

      Hey Cheryl! If you don’t want to lose weight during the challenges, just make sure you are eating enough so you are NOT in a calorie deficit. You may want to speak to a dietician or your doctor to come up with appropriate calorie ranges for your goals.

  2. Laurie

    Hi, When will the L-Carnitine be back in stock? Seems like it been out for a couple months. Thank you.

  3. Christie

    Hi there… I love your idealfit products. I’ve ordered different flavors of BCAA’s, protein, chocolate meal replacement, etc- I love them all. BUT you guys need major improvement on your process & shipping turn around time. It takes forever to receive the orders. Sometimes this is the reason that hinders me from continuing to order when I run out of product.

    1. Christine Sanelli

      Hey Christie! Sorry you’ve been experiencing that! We are working on it to make this not an issue! If you have any questions or problems with your order, feel free to contact IdealFit costumer service.

  4. Assiza Cantafi

    Hi, I would like to start trainer Lindsey’s program. The 6 weeks one, but I want to know how are the workouts sent to you; I read that are digitally sent but can I see them on the TV like the ones on YouTube? The free ones from Mommy trainer? I am finishing on Thursday Round 5 from her workouts and I would like to start something more challenging. I could do the free ones from Lindsey but I believe I would get more out of the paid 6 weeks one.
    Thank you,

    1. Caitlin Peterson

      Hey! Yes the 6 Week Fit Body Challenge really provides you a lot of valuable material, and you have more variety when it comes to meals and workouts! So when you sign up, you will get login information, and that is where you can access the videos, they are all directly on trainerlindsey.com. They aren’t on Youtube though, but the videos do walk you through the entire workout! There are also downloadable eBooks with workouts, meal plans and more! And congrats on finishing Round 5 that’s awesome! 🙂

  5. Tracey Medlin

    I’ve just received My Ideal shake and was wanting to do the challenge but started receiving the workouts before I had received everything. How do I start over with the Idealshape up challenge? I also got the email to download the ebooks but was not able to do that either? It came with the Ideal lean shakes. Do I use the BCAA and pre workout with the Ideal shakes? I also have the protein shakes but I see from above that you do not recommend with the Ideal shakes?

    1. Caitlin Peterson

      Hi Tracey. Are you wanting to do the IdealShape Up Challenge? If so you would need to contact someone over on IdealShape to help you out with that if it wasn’t working for you. Here is their number (800) 515-0896. But yeah, we don’t recommend using both IdealFit products and IdealShape products. We really recommend using one or the other. If you have more than 30 pounds you want to lose we recommend using IdealShape, and then if you have less than that you want to lose and want to get toned then IdealFit is for you. This post is also great and will help you to know which products to use: http://www.idealshape.com/blog/meal-replacement-or-protein-shake/.Let me know if I answered your questions, and if there is anything else that I can assist you with!

  6. Amy Tilbourn

    These products all sounds amazing! BUT are they approved for taking while pregnant? I want to lose weight! Not, unhealthy weight obviously, just the stubborn stuff.

    1. Caitlin Peterson

      Hi Amy, first congrats! We actually recommend talking to your doctor before taking any supplements.

  7. Grace

    Hello!! I am a model and I havent done it in few months!! I need to loss weight and get lean at the same time! what do you Recommend!! please let know.


    1. Caitlin Peterson

      Hi Grace! We have free 15 day challenges that are perfect for helping you to lose weight and get lean. They provide you meal plans, workouts, substitutions, and tips along the way. Here is the link: http://www.idealfit.com/idealfit-challenges.list. Take a look and see which challenge you like the most!

  8. gina jenniges

    what is the difference between ideal lean shakes and ideal lean? the one I have is called ideal lean protein shake? I don’t understand?

    1. Caitlin Peterson

      So IdealLean includes the whole range of our powders/supplements (BCAAs, Probiotic, Pre-Workout, Fat Burner, Protein) and IdealLean Shakes are the IdealLean Protein shakes. Are you wondering about IdealLean Protein and IdealShake? Because those are different… one is a meal replacement shake and the other is a protein shake.

  9. Savannah Schaefer

    Omg I’m in love with this product!! Have been seeing great results due to it!! I have been drinking the IdealLean in the morning and then drink the BCAAs throughout the day and another IdealLean after my workout at night!! Amazing stuff!! Would totally recommend!!

    1. Caitlin Peterson

      That is so great to hear! Thanks for letting us know!

  10. Nanette Mathison

    I’m also confused if I drink 2 ideal shakes a day, how do I fit ideal lean in.

    1. Caitlin Peterson

      Hi Nanette, so we don’t usually recommend using IdealShake and IdealLean together. If you workout regularly we recommend using IdealLean, but if your main focus is weight loss we recommend IdealShake. What are your fitness goals?

  11. Nanette Mathison

    I haven’t received my order. So I haven’t even done day one one workout yet. 🙁

    1. Caitlin Peterson

      Hi Nanette, I’m sorry about that! You can always check with customer service to check on the status of your order. The number is (+1) (800) 515-0896

  12. Jen Gifford

    I would like to order BUT the phone just rings and rings and I can’t get through!!! I tried all day Monday (10/3) and today (10/4)…left an email message yesterday and no reply!!! Have ordered before and phone was answered immediately and C/S was wonderful Love the products but about to give up. HELP!?!?!!

    1. Caitlin Peterson

      Hi Jen! I’m so sorry about that. Have you tried to just order online? You don’t have to call in you can just place your order online.

  13. Kathy Norwood

    I would order green apple BCAAs and Pina Colada shake if I could get thru to order.

    1. Caitlin Peterson

      Oh no! I am sorry Kathy! Try again, our customer service team has been busy but they are so willing to help!

    1. Nanette Mathison

      Okay I am confused. I’m drinking ideal shake for breakfast n lunch. But I need protein so how do I fit ideal lean in.

      1. Caitlin Peterson

        Hi Nanette. We actually don’t recommend using both IdealShake and IdealLean Protein together. We recommend using one or the other. So if your goal is still weight loss, continue to take IdealShake. However, if you are looking more to get lean and toned we recommend switching over to IdealLean Protein. Trainer Lindsey eats it two or three times a day. Pre and post workout, and sometimes in the morning or evening. Let me know if you have more questions. 🙂

        1. Brenda

          is it ok to have an ideal shake as a snack replacement, when only using ideal lean at breakfast?

          1. Caitlin Peterson

            Hi Brenda, we usually recommend using one or the other, but yeah you could use both as long as it fits into your calorie/macro count!

      2. Hau

        How many times a day can you take the ideallean? I know they’re in 3 of the 6 meals already for Trainer Lindsay’s challenge.

        1. Devin Olsen

          A firm limit hasn’t really been established, but you’ll certainly want to stay within your daily calorie limit while still getting enough of the other macros 🙂

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